Last updated: 8 September 2026
Made to order. Delivered worldwide. ๐งก
Every item in the Myelopathy.org Store is produced after you place your order. We do not hold stock.
We ship to customers worldwide using trusted fulfilment and delivery partners.
Our products are made on demand rather than taken from stock held by Myelopathy.org.
This means your order normally goes into production after payment has been successfully completed.
Production time is separate from delivery time and may vary depending on the product ordered.
We ship to customers around the world.
Depending on the product and your location, your order may be produced and dispatched from different fulfilment centres.
This can help reduce unnecessary shipping distances and allows us to serve customers internationally.
Available delivery options and shipping charges are shown during checkout before you complete your purchase.
Delivery costs may vary depending on the products ordered, destination and delivery service available.
Delivery estimates shown at checkout include the delivery information available for your order and destination.
Actual delivery times can be affected by:
International orders may sometimes be subject to customs duties, import taxes, VAT, sales taxes or handling charges.
Where these charges have not already been collected during checkout, they may be payable by the customer in the destination country.
These charges are set by local authorities and are outside the control of Myelopathy.org.
Please check your delivery address carefully before completing your order.
Because production can begin shortly after an order is placed, we may not always be able to change the delivery details afterwards.
If you notice an error, contact us as quickly as possible at [email protected].
If your order appears to be significantly delayed or has not arrived, please contact us.
We will work with the relevant fulfilment and delivery provider to investigate what has happened.
Please include your order number when contacting us so we can locate your order more quickly.
If your order arrives damaged, please contact us as soon as reasonably possible.
Please include your order number and photographs of the damaged item and packaging where helpful.
We will work with you and our fulfilment partner to resolve the issue.
If you have a question about production, shipping or a delivery, please contact us and we will do our best to help.
Email [email protected]